Circle K

The Circle K service station at Minnesund caters for vehicles with combustion engines or electric motors, families, children, professional lorry drivers and anyone else who needs to take a break as they travel along the highway. The station provides a complete range of services, irrespective of whether customers want to eat, rest, work, play, charge their batteries or fill up their tanks.

The station has seating where people can eat either indoors or outside, a kids’ playroom, wireless internet and plenty of parking spaces. This is where all our guests can take a break, relax and enjoy a wide selection of snacks, delicious fresh foods, good coffee or other beverages.

24/7

At Circle K Minnesund everything revolves around service and providing a good customer experience. We want everyone who breaks their journey here to experience that we love our workplace and all the services we provide them when they have paid us the compliment of becoming our guest.   They should find the pumps and forecourt clean and tidy, tempting fresh food to go or eat here, as well as appealing restrooms and seating areas.

Operating a round-the-clock service station in Norway today could seem a trivial matter for some, but we are a high-tech enterprise that is subject to a large number of legal and regulatory provisions that don’t apply to every business.

Staff scheduling

Both I and my fellow managers found getting started with Timegrip so simple that formal training wasn’t necessary. Timegrip is integrated with our LEAN-based Labour Model, so the system always gives us the help we need to simultaneously plan as efficiently as possible and maintain as high a service level as possible In addition, system-issued notices allow us to comply with compulsory rest regulations and fulfil every employee’s employment contract.

The first time I got my hands on Timegrip, I was sold.

Time management

Managing the hours worked that are registered in the app, as well as staff absences and sick-leave follow-ups is really easy. We save a vast amount of time. At Circle K Minnesund, we have a young workforce, who work together day and night, and the younger millennials don’t have a lot of patience with or acceptance for waiting around.

All work schedules, changes and timesheets are immediately accessible in the app, which speeds things up for us as a group and means we have a completely transparent system, where we all have a shared understanding of what is happening, when and for whom.

Pop in

I could go on for hours about the ways Timegrip has simplified our working lives. But why don’t you pop in next time you are passing, and we can have a chat instead.

Bjørn Sindre Myhr, Station Manager